Review contracts and order forms

Purpose and scope

Check the documents that define service scope, term, data handling, support and customer-specific commitments.

Use this guide as orientation, then rely on the signed agreement, current policy or named support response where those sources set a more specific obligation.

Prepare the right information

• The latest agreement and schedules.
• The approved proposal or statement of work.
• Named signatories and approval route.

Follow the controlled process

1. Frame the needState the desired outcome, affected product and accountable contact. For review contracts and order forms, avoid assumptions that have not been confirmed in writing.
2. Review and decideUse the current governed source, record material questions and obtain approval from the person who owns the decision.
3. Retain evidenceKeep the final reference, date, decision and any follow-up action together so a later reviewer can reconstruct what happened.

Expected record

• A complete contract set.
• Resolved document precedence.
• Signed evidence and effective date.

Security and disclosure boundary

• Never send passwords, authentication codes, private keys or recovery codes to Obedience staff.
• Share the minimum customer, project and commercial information needed for the stated purpose.
• Public documentation explains controls and responsibilities without publishing exploitable topology, credentials or confidential implementation detail.